Help center
Sched Support
Get help with sign-in, schedules, timekeeping, notifications, privacy, or account access.
Email support
Write to neima@nakhaee.us with a short description of the problem and your organization name. Do not send your password, sign-in code, API key, or sensitive workplace records.
Fastest ways to get help
- Can't sign in? Confirm the email your employer invited, then use the available password or email-link recovery option.
- Schedule or time record looks wrong? Contact your manager because your employer controls assignments, approvals, edits, and payroll decisions.
- Notifications are missing? Check Sched notification preferences and your phone's notification permission, focus mode, and network connection.
- Service interruption? Check the live Sched status page before retrying.
Privacy and account deletion
Read the Privacy Policy or follow the account deletion instructions. Users who cannot sign in can request help by email after we verify the account and organization.
Security reports
If you believe an account or organization has been accessed without authorization, email us promptly with the affected organization and time of the event. Do not include credentials or confidential workplace content in the first message.